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Italian
Product Store |
LA GONDOLA
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Italian
Product Store |
LA GONDOLA
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These are a few of the notes we have received from happy customers. Carlo, I received
my X1 on Thursday. If the machine proves to be as good as the customer
service I received from Carlo I will be extremely happy with it. Hi Carlo, We just received the gasket set, and the espresso maker is now back to its full best! Thank you VERY much for the fantastic service, both initially and after sales. Your efforts really ARE a great example of how to run an internet business. You certainly have our recommendation AND future patronage! Cheers, Rob & Nina-New Zealand rob.mcgill@xtra.co.nz Hi Carlo, Actually, I bought the Pavoni as a gift to my brother and his family. Not only did it arrive safely, but he and his wife have already tested it out and told me how much they are enjoying it. No bitterness in the coffee! Thanks again for all your help. I'll have to say, you have provided the best customer service! Please stay in business! Irene-USA ichu@pop.tiac.net Carlo, We just finished our first cup from our new pavoni....extrordinary! I also wanted to tell you I don't but too much on the internet because I like to invest in my community, but your prices were so good, I couldn't resist. I also felt that because the machine is Italian, it was nice to do business directly with you. Everyone was very helpful, promptly answering e-mail questions and concerns I had. You also sent me helpful tips on making the perfect espresso and even phoned after I placed the order to confirm it was correct. I wish you well, Mike Mahoney-USA Mikemahon@aol.com I received the machine today. Wonderful machine and efficiently handled by you. Thank you for your help! Best regards. Nicholas Cook-USA Nick.Cook@TETRAPAK.com Mr Carlo Perini, I cannot wait to get home and make some expresso. If you smell wonderful coffee brewing you will know where it is coming from - Singapore!. Thank you... John-Singapore hemlock99@hotmail.com Carlo, Thank you so much for your prompt reply. Teresa-USA tzigh@icnt.net Thank you. I look forward to a delicious cappuccino very soon... January-USA january@texas.net The machine arrived two days ago. It works beautifully. Thank you again. Michael-USA mdenardi@att.net Dear Mr. Carlo Perini: I have today received the package in EXCELLENT CONDITION!!! You are great... Thank you so much for everything you have done to help get this to me. I really appreciated your fantastic, professional service. BRAVO!!!! Sincerely, Valerie mjg-vml@prodigy.net ....the machine came last week and it works just great!!! Thank you very much for the prompt and great service!! Joe-Hong-Kong jclinic@hkstar.com ..I want to thank you for being so helpful during it's disappearance and keeping me informed of the progress in finding it. I will certainly recommend your company to friends. Thank you Jeremy-USA JMcnabb28@aol.com I will study how to make good espresso with this beautiful machine. I'm very happy to be able to have authentic espresso & cappccino everyday ! Thank you for giving me a good chance and good service. Truly yours. Hideki Yano-Japan hzu00251@nifty.ne.jp My coffee machine arrived yesterday, as promised. (just in time for my Birthday!) Congratulations on an excellent service and thank you! Grazie Mille!! Terry-USA TBurnal@bellhelicopter.textron.com Hello Carlo, I received the La Pavoni machine yesterday and made my first espresso today. It was delicious. Thank you for the great customer service. Alex-USA aabey@guild.com Dear Sir, I've received the machines, and it's more beautiful than what I expected. Thank you very much and I hope we could do business again in the future. Sincerely Adi-Indonesia adiwt@melsa.net.id Ciao Carlo!!! It was nice doing business with you. Minna-Finland minna_e_laine@hotmail.com The machine arrived this morning around 10am. Impressive service! I'm now having fun, coffee everywhere! Thank you Roger-UK rwo@netcomuk.co.uk I want to commend your company for excellent customer service. I have never been more impressed. I appreciate how you kept me up to date on the status of my order, when it would be shipped and when I could expect it to arrive. It made it so much easier for me to actually surprise the person I had purchased the piece of art for. A lot of companies who deal with online and mail order services could learn alot from the way you do business. G. Hollibaugh-USA gholliba@u.washington.edu "I just wanted to let you know that the my order arrived safely. It's fantastic! Thank you for the prompt, efficient service." David-NEW ZEALAND dwh@lactose.co.nz
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